I drove 200 miles to buy from this dealership based on a recommendation and it lived up to my expectations. Roni, my salesperson, was friendly and professional and very helpful. Kristin helped get me out of there in a timely manner as well, which was appreciated. Putting my new Toyota in the showroom was a very nice touch as well! Will recommend for price and service excellence.

Amazing experience! They lived up to the expectations. Communication was great, really efficient. Manuel “Manny” Navas is the man to talk to! Really humble, kept me updated with the car I had in order and hooked me up with the best deal! If it wasn’t for him, I wouldn’t have gotten the car that I wanted. Overall as well, the service was great and all were friendly! I definitely recommend this place if you’re looking for a new car!

Had a great experience purchasing a car with Lina after looking for one for several months. Lina was helpful throughout the entire process, didn't pressure us to purchase or enroll in anything we didn't want, and was friendly and personable to boot. I would recommend her (and this dealership) to anyone looking to purchase a Toyota.

I never bought a car here, but I come regularly for my regular maintenance service. Their stuff is very knowledgeable and friendly, and they explain everything without rushing you. It may be pricey sometimes, but it's really worthy, and a couple of times that I went to revise something on my car, they did not charged me, so everything evens. They have a very big waiting room with comfortable seats, which was also ideal during pandemic times. If you have a Toyota and live close, I'd suggest use this place for anything related to your car.

First time buying a car did not know what to do. All I know is that I want a RAV4. Bradley is the one who helped me to buy my dream car and I will give him a 5 star rating since his been patient with me and he also updates me when is the car coming. Instead of waiting for 5 weeks the car is here in 3 weeks. Thank you so much Bradley. I really enjoy my new 2022 RAV4 LE.

Bought a used car from Gladstone Toyota on 12/10 and it was one of the best dealership experience I've had. I worked with Becka who was super knowledgeable and easy going. We looked at multiple vehicles and once we worked through which one was best for my needs a deal was made. I was carefully walked through the process as it was my first time financing a car. Thanks to everyone there who helped me! Definitely will be returning for future purchases.

I have had the pleasure of purchasing several vehicles from Toyota of Gladstone and I couldn't be more pleased with my experiences. From the moment I walk in the door, the staff at Toyota of Gladstone goes above and beyond to make sure I have a positive and seamless buying experience. The sales team is knowledgeable and helpful. They listen to my needs and concerns and work to find me the perfect vehicle that fits my budget and lifestyle. They also take the time to explain all the features and benefits of the cars they are showing me, which helps me make an informed decision. The finance team is also great to work with. They are patient, helpful, and they are able to work with me to find a financing option that best fits my needs. They also provide me with all the information I need to understand my options and make the best decision. What stood out to me is how professional and sincere the team is. They give me the best deal and also take the time to ensure I'm happy and comfortable with my purchase. From the first test drive to driving away with my new car, the team at Toyota of Gladstone truly made the entire process enjoyable. I highly recommend Toyota of Gladstone to anyone looking to purchase a new or used vehicle. Their commitment to customer service, quality, and fair prices make them an excellent choice.

I had a great experience buying my used 2020 toyota tacoma here, I worked with Nan and Rudy and both of them went above and beyond to answer any and all questions and concerns I had. I will definitely be back.

Carl Chestnut is the only car salesperson I will go to ever again! He works tirelessly to help his clients find their dream car, is knowledgable and very kind! He was able to get me into my 2022 RAV4 Prime and I could not be happier! If you are looking for someone to help you find a car call and ask for Carl directly. Thanks to Bradley and David in financing for the assist to Carl as well!

Roni was great to work with. Easy process. She even drove the car out to us so we didn't need to wait at the dealership for the final detailing.

I don't believe I've ever uttered the words "I spent a great day at the car dealership today!"...and yet, here I am, happily and readily able to spread the word about Toyota of Gladstone. I had the pleasure yesterday of meeting Patrick, John and Vic who were the most fascinating gentlemen a man can meet in a car dealership. Genuine, sincere and 100% empathetic, they delivered on EVERYTHING to satisfy us. Here is a switched on business that knows how to satisfy its customers by recognizing them as people. Thanks for a great car, and thanks for a great day! I'll be back for a coffee some day soon :)

This is the best car lot I have ever been to. The people are great the service is great. They just want to help. Bobby my salesperson was great, he helped me test drive the cars I wanted to drive and was very informative and helpful.

I had a really great experience at Toyota! I am really appreciative of the no-pressure, very thorough experience. If you are looking for a new car, ask for Kandy! She helped me get the car of my dreams and made the process so enjoyable and easy. I love Toyota!...and their great coffee machine 😉

I had a great experience at this dealership. Their selection was excellent and all staff I worked with were knowledgable, clear, open, and honest about options. I didn't feel pressured into anything and the car-buying process was very smooth. I definitely plan on returning here for further vehicle-purchases in the future!

An excellent experience from start to finish. I first stumbled upon the dealer from out of state, as I was in the market for a new 23 Highlander. They had an amazing offer of 7400 off MSRP, so I jumped on it - Lina and Charity facilitated the purchase through their online portal, and everything was smooth and easy to sync up from far away. They even sent a shuttle to pick me up from the airport. Notwithstanding the incredible price on a new car, I wouldn't hesitate to recommend them to anyone who is in the market for a vehicle. An incredibly easy dealership experience.

The is the only Toyota dealership in Portland area that has online Parts Store at much lower prices than any other dealerships without online store. There are much cheaper places online but if shipping is calculated it makes sense to use local pick up at Gladstone. Great customer service

I worked with Carl Chestnut [for the second time - different car] in internet sales to locate a car. He was very friendly and stayed on top of things and gave me status updates. Royal Moore Toyota allows you to put a hold on a car that is inbound and guarantees the price. Very nice feature given the current state of car buying. I also liked the emails that had cars I was interested in sent to my inbox or phone, which is how I found mine. Picked up my new car this weekend and would recommend Carl and Royal Moore Toyota.

This is how an experience at a dealer should be. I've been to 5 different Toyota dealerships over the years, and this is one of the best! I had a bunch of back-maintenance wirk to be done before moving 1200 miles away. Dominique the Service Rep was professional, polite, well-spoken, didn't push or pressure me for anything more than I needed. He listened, made notes of what I did & did not want, had my vehicle in & inspected before I left, in a rental car THEY paid for... never got that in Southern Oregon. When it finished early, he notified me and then advised some other work I thought I needed done, didn't really need to be done yet. Again, this is how a dealership experience should be done. Period.

We purchased a vehicle from here 3 years ago. Toyota of Gladstone made it even easier to buy a new vehicle today. We found our desired car online and filled paperwork online. When we came in for our appointment Scott McPherson was awesome. No haggling, no hard sale and polite. He had the car sitting right out front and ready for us to test drive. Rudy Nuno helped us with financing. He found the best financing deal that fit our budget. We arrived 9am on a Saturday morning and left driving our new car before 11am. The building is clean and well organized. The employees are clean and respectful.

I brought my new Highlander Hybrid in to have some accessories installed (tow package and roof rails). I pre ordered the parts I thought I needed through an intermediary person, and had them waiting for me at the dealership for the install. I scheduled the install and the service dept. installed the parts that I THOUGHT I needed. They did a very professional job and everything looked great! HOWEVER, I ordered the wrong parts for the roof rails, and ended up with cross bars instead. Thankfully, the service and parts departments were very gracious in uninstalling the crossbars and clarifying that I don't need the roof rails to accomplish what I'm after. They went above and beyond to get the actual parts I needed for what I'm trying to accomplish, and they were very helpful in explaining everything. I want to thank Jodie the Service Consultant for guiding me through this process, and I look forward to bringing my Toyota back for all of it's future service needs. Thank you!