We came down from Puyallup Wa and left with 2 new Toyota Tacoma’s. No Toyota in the Puget Sound Aria would come close to Gladstone’s prices when you actually tried to buy the car. Dusty our salesman told us upfront what the price would be and they didn’t try to change it or add anything we didn’t want in the Finance office !! 😀 This was the first time in a long time I haven’t been told “ We have a 3rd brake light flasher, Northwest paint protection or some magic tracker no one has ever heard of” $$$$ charge while signing papers. They had plenty of options available but didn’t jam anything down our throats. When it’s time for new ones we will be making the drive back to Gladstone. It is so worth the little bit of effort to have them treat your time as valuable and honer their word and not try to gouge you. It unfortunately as I know all to well a rare thing in car dealerships anymore. We will be Back again when it’s time for new ones.

My glovebox was broken and could not close. I thought the reason was a missing clasp. Jodie Chase pulled up my account and showed me the picture of the glove box. I pointed out the part I thought I needed. She questioned that and asked to see the glove box. She checked it out and removed the complete glove box. Closed an open door behind the glovebox then reinserted the glovebox and the glovebox closed! Jodie was knowledgeable polite and worked with a smile on her face. I so appreciated Jodie! Great customer service Toyota of Gladstone!

I had an excellent experience at this dealership. As a foreigner buying my first car, I had many questions. Ricardo and Robert were incredibly patient and friendly. They guided me through the entire process and made sure I got the best price. I highly recommend this dealership!

I started writing a long story about my journey to Gladstone Toyota and I erased all of it. What you really need to know is I'm 68 years old and buying a car at my age isn't taken lithely. I question every detail to make sure I'm making the right choice. I bought a Corolla Cross and love it. It only took two blocks away from the dealership to make up my mind. We had to pull into a gas station to put in gas because the car was running low. While the salesman was pumping the Gas, I lean over to my sister who came with me on this journey and I told her I was buying the car. Her reply was. You would be crazy to walk away from this. When we inform the Salesmen of our decision he help me through the process and was most helpful. I think it took a couple of hours to get everything sign and done and I drove home that night with a new car. Iv never have recommended a car dealership in my entire life. But I am recommending Gladstone for new car buyers. Feel safe in going there. No pressure and don't be afraid to ask questions.

I worked with Ruben on leasing a vehicle. He was absolutely amazing and I would 10/10 work with him and recommend him for your next purchase. He was respectful, friendly, flexible, honest, and caring.

I had an excellent experience with my service advisor, Robert McMullen this morning at Toyota of Gladstone. He was very professional, friendly, and kept me updated throughout the entire process. Everything was explained clearly, and my car was taken care of quickly and efficiently. I really appreciate the outstanding customer service and attention to detail—definitely a 5-star experience! I highly recommend Toyota of Gladstone

I had an excellent car-buying experience at Toyota of Gladstone and I cannot recommend this dealership highly enough. From the moment I walked in, the team made me feel welcomed, respected, and supported through the entire process. Darren Matthews, General Sales Manager, set the tone with his professionalism and customer-first approach. Ricardo Lopez, Sales Representative, went above and beyond to make sure I found the right car at the right price. He was patient, knowledgeable, and truly listened to what I wanted in my next vehicle. For financing, Teona Boyer, Finance Representative, provided a smooth, transparent process and explained everything clearly. She made the paperwork easy to understand, which gave me total peace of mind. This combination of honest sales, fair pricing, transparent financing, and top-notch customer service is what makes Toyota of Gladstone stand out. Whether you’re buying a new Toyota GR86 like we did, shopping used cars, or just starting your search, this is the dealership you can trust. If you’re in the market for a new or used Toyota in Oregon or Southwest Washington, I highly recommend working with this team. Toyota of Gladstone truly delivers on customer satisfaction and makes car buying an enjoyable experience.

The people who were there were awesome in all my needs

This is my second purchase here. I will continue to go back. You start and finish with the same person. Only other person involved is finance when you sign the deal. I worked with Casey this time. He is awesome. Laughed at my bad jokes and kept me informed the whole time. I will go back to Casey again.

Loved my new car but I don’t want the warranty they offered yet they pressured me to get it when I had a budget! I was really annoyed but overall everything went great

went with buddy to purchase something off there lot and randolph the salesman is the best salesmen iv ever came across and seen help someone just amazing experience

RICARDO the salesman was AWESOME. He helped me even when off the clock and got me an amazing deal, sent tons of photos to verify the car was in good physical condition. And even went above and beyond after the deal was done to get me a paint match pen to fix 1 small paint chip.. instead of fixing it themselves and keeping the bottle, they gave me it to keep. This dealership actually negotiated with me unlike so many others. The finance guy was also very funny and nice. Every step of the way everyone was so professional and really cared about the brand they were selling and sold themselves. I will be coming back to RICARDO when my wife needs a new car.

It was so refreshing to deal with Oni. She didn't pressure us, didn't attempt to sell us a package we didn't need or want, and suggested a way to modify the car to give us the feature we wanted without a lot of extras and a lot of cost. I'd buy a car from her again. Heck, I'd even buy a USED car from her.

This is a 2 part review: 1) I purchased a car from Gladstone Toyota in winter, 2022. The entire process was stress free, educational, and kind. 2) Victor Valenzuela in the service department is awesome. Not only does he stay on top of the game to ensure work is performed in a timely manner, but his knowledge inspires confidence when approving work.

Jonathan was helpful through the whole process. Went above and beyond.

We absolutely loved how we were treated by Jaiman Rekucki .we test drove a gr86 and found the car a bit to small for our needs. They made us a great deal and absolutely no pressure. We wish all the best to Jaiman and all the good people at Toyota of Gladstone. Thank you for your time.

Working with Alyssa on a recent claim for a mutual customer was a great experience. She stayed on top of every detail, kept communication open, and handled the situation with professionalism from start to finish. Her efforts helped the process go smoothly and made it easy for both the customer and myself.

I absolutely loved my experience at this Gladstone Toyota! I bought my first car here and they made the process so seamless and stress free. I specifically enjoyed Raul and Rudie in finance . Both of them took such care of me , I will definitely be a returning customer: I love my new car !

Mike Sawtelle made my experience buying my first car a breeze! He worked with my budget and made sure I got the Corolla cross I really wanted. He was kind and honest and made me feel comfortable as a buyer. Definitely look for Mike if u want to feel like a friend is selling to you!

Always a pleasure dealing with the staff at Toyota of Gladstone