Working with Alyssa on a recent claim for a mutual customer was a great experience. She stayed on top of every detail, kept communication open, and handled the situation with professionalism from start to finish. Her efforts helped the process go smoothly and made it easy for both the customer and myself.

This is my second purchase here. I will continue to go back. You start and finish with the same person. Only other person involved is finance when you sign the deal. I worked with Casey this time. He is awesome. Laughed at my bad jokes and kept me informed the whole time. I will go back to Casey again.

I had an excellent car-buying experience at Toyota of Gladstone and I cannot recommend this dealership highly enough. From the moment I walked in, the team made me feel welcomed, respected, and supported through the entire process. Darren Matthews, General Sales Manager, set the tone with his professionalism and customer-first approach. Ricardo Lopez, Sales Representative, went above and beyond to make sure I found the right car at the right price. He was patient, knowledgeable, and truly listened to what I wanted in my next vehicle. For financing, Teona Boyer, Finance Representative, provided a smooth, transparent process and explained everything clearly. She made the paperwork easy to understand, which gave me total peace of mind. This combination of honest sales, fair pricing, transparent financing, and top-notch customer service is what makes Toyota of Gladstone stand out. Whether you’re buying a new Toyota GR86 like we did, shopping used cars, or just starting your search, this is the dealership you can trust. If you’re in the market for a new or used Toyota in Oregon or Southwest Washington, I highly recommend working with this team. Toyota of Gladstone truly delivers on customer satisfaction and makes car buying an enjoyable experience.

We absolutely loved how we were treated by Jaiman Rekucki .we test drove a gr86 and found the car a bit to small for our needs. They made us a great deal and absolutely no pressure. We wish all the best to Jaiman and all the good people at Toyota of Gladstone. Thank you for your time.

I absolutely loved my experience at this Gladstone Toyota! I bought my first car here and they made the process so seamless and stress free. I specifically enjoyed Raul and Rudie in finance . Both of them took such care of me , I will definitely be a returning customer: I love my new car !

Mike Sawtelle made my experience buying my first car a breeze! He worked with my budget and made sure I got the Corolla cross I really wanted. He was kind and honest and made me feel comfortable as a buyer. Definitely look for Mike if u want to feel like a friend is selling to you!

I want to thank service manager Josh for considerate and timely assistance.

Stopped by already Toyota owner real nice place, very courteous and attentive

Loved my new car but I don’t want the warranty they offered yet they pressured me to get it when I had a budget! I was really annoyed but overall everything went great

My glovebox was broken and could not close. I thought the reason was a missing clasp. Jodie Chase pulled up my account and showed me the picture of the glove box. I pointed out the part I thought I needed. She questioned that and asked to see the glove box. She checked it out and removed the complete glove box. Closed an open door behind the glovebox then reinserted the glovebox and the glovebox closed! Jodie was knowledgeable polite and worked with a smile on her face. I so appreciated Jodie! Great customer service Toyota of Gladstone!

I had an excellent experience with my service advisor, Robert McMullen this morning at Toyota of Gladstone. He was very professional, friendly, and kept me updated throughout the entire process. Everything was explained clearly, and my car was taken care of quickly and efficiently. I really appreciate the outstanding customer service and attention to detail—definitely a 5-star experience! I highly recommend Toyota of Gladstone

I worked with Ruben on leasing a vehicle. He was absolutely amazing and I would 10/10 work with him and recommend him for your next purchase. He was respectful, friendly, flexible, honest, and caring.

I started writing a long story about my journey to Gladstone Toyota and I erased all of it. What you really need to know is I'm 68 years old and buying a car at my age isn't taken lithely. I question every detail to make sure I'm making the right choice. I bought a Corolla Cross and love it. It only took two blocks away from the dealership to make up my mind. We had to pull into a gas station to put in gas because the car was running low. While the salesman was pumping the Gas, I lean over to my sister who came with me on this journey and I told her I was buying the car. Her reply was. You would be crazy to walk away from this. When we inform the Salesmen of our decision he help me through the process and was most helpful. I think it took a couple of hours to get everything sign and done and I drove home that night with a new car. Iv never have recommended a car dealership in my entire life. But I am recommending Gladstone for new car buyers. Feel safe in going there. No pressure and don't be afraid to ask questions.

I had an excellent experience at this dealership. As a foreigner buying my first car, I had many questions. Ricardo and Robert were incredibly patient and friendly. They guided me through the entire process and made sure I got the best price. I highly recommend this dealership!

Had a great experience here. Jacob was amazing. Honest and upfront about everything.

I had great assistance from Jackie Rodriguez on the repair of my Toyota Highlander. She showed concern over my repairs and connected me with Uber Drivers as my wife and I have only one car. Her follow up on the repair progress was prompt and understandable. Thank you Jackie. Gary Davidson

I took my RAV4 to have it serviced and had an amazing experience! Jackie Rodriguez has not only been helpful but has also provided great costumer support and care. Will definitely come back for her great service!

I've had good service for oil changes, alignment and tire installs. The service area is efficiently run, the staff is polite and the waiting area is comfortable. However, I subtracted one star because it has been my experience that some of the service personnel recommend services that are not necessary. I have been advised to change the new air filter that I had installed a few hours before my appointment. I was advised to have both the differential fluid and throttle body service. These are two service items that were optional/as needed (for my 30K service) and were based on your specific vehicle use (for example- lots of towing, dusty environments). I declined, and days later I brought my vehicle to my regular mechanic for inspection, and was informed that my vehicle doesn't need differential service and my throttle body is very clean. It is important to be familiar with Toyota scheduled service recommendations because dealerships may recommend additional and unnecessary services that can be costly. Update 7/2025- brought my vehicle in for a safety recall service and received a report on recommended service that used the words FAIL and CAUTION for all recommended services that I declined. The use of these incendiary words are not honest, nor accurate and should be discontinued.

Made an appointment for an oil change. 2.5 hours later after zero communication I ask where my truck is and it's finally done. 2.5 hours with an appointment is absurd. Just got the truck and was hoping this would be my service spot. Guess not. ***7/12/24 update. Josh the service manager contacted me after this issue and offered to make things right so I'm adjusting my review. I just got finished getting my oil changed again and it was a much better and quicker experience. I'd definitely recommend going on a weekday if you can and the earlier the better.

Always a pleasure dealing with the staff at Toyota of Gladstone