Thank you, Becca! You’re the best!

The best

Although it took about five hours to complete the purchase, the overall experience was excellent. We understood the dealership was very busy that day and we had to wait out turn for the loan officer.

Very helpful and knowledgeable, and no hard sell, which was much appreciated.

Amazing Dealership to deal with! Luke was the salesman and really went above and beyond to make this happen. Thank you!

Our Sales person Octavio was very responsive and helpful thru the process of buying a pre owned Prius Prime.

Jose is the man!! I do not have enough good things to say about the team there! Jose was very patient with all the questions and cars I wanted to see, was never pushy and was fun to be around! It was a complete 180 experience from my first time buying a car. I am very happy with my purchase and am very grateful for the team that worked out a deal for me! Would 10/10 recommend! Jose, you rock! Definitely recommend him!!! I felt he truly wanted the best for me, and was 100% focused on me finding a car I love!

Jody in Service and Tim the Tech were absolutely phenomenal. Hands down the best experience I've ever had at a repair shop. They were of utmost help. Super simple process. Brought my car in, they called back letting me know exactly what was wrong, how much it would be and how long it would take. Jody is very kind and considerate, Gladstone Toyota is lucky to have her

Ernesto was absolutely amazing to work with! Very accommodating and helped get my uncle a new Highlander even though it was late in the day. Awesome customer service, highly recommend Ernesto for all your vehicle purchasing needs. Thanks again

TL:DR I greatly appreciate the professionalism, candor, and personability of the team who helped me. Special shout out to Dusty in sales. A genuinely good human who didn't pressure me at all. I'm genuinely grateful for his even keel. His confidence in the product was encouraging. He wasn't desperate. As well, Rudolph and Kenra in finance are a pair of gems. Yes have their spiel, but once they finished they gave me AMPLE time to think through the options. They kindly sat in silence as I considered -- nearly 10 min of silence lol. Could have stepped away, but the seat was comfortable. That's it. Good place. Periodt. p.s. To the small number of people whose experience was unpleasant: Mercury must have been in retrograde or something. I hope things improved shortly after.

Love my new truck! I am from out of state and was hesitant since this was my first time going through this process, but Ernesto was very help and answered all of my questions. He provided great service and everything was quick once I got to the dealer. In addition, Ernesto continued to answer my calls after I had purchased my truck. Carlos in finance was great too and ensured a smooth transition for registering my car in California. I would definitely do business again with this dealer.

The staff at Toyota of gladstone especially Osuna they were extremely helpful, kind and patient with me as i was buying my car by myself and got overwhelmed. I can’t thank them enough for helping and making this experience so much better

My daughter bought a new Rav 4 . Ernesto was our sales person. He went out of his way to get her what she wanted. Everyone treated us like family. Thank you Gladstone Toyota.

Brendon Andrews was a pleasure to deal with. He made the process so easy. I'm still not sure why the finance person told me I couldn't transfer my plates from my old car (I still had a year left). My co-worker just traded her car in somewhere else and she got to keep her plates.

Wendal was extremely helpful, taking the time to really understand what we were looking for in a vehicle and helping us find options. He even helped me learn something new about my Tacoma I bought two years prior at a different Toyota dealership and was never told. The trip is longer for us to get to Gladstone but we will 100% go back to Wendal for future Toyota choices

I had a great experience at Toyota of Gladstone - especially because of Maricela. As I was shopping around, I brought my Mom with me to have someone share my car buying experience and many of the other sales people at other dealerships either talked down to me, were pushy or didn't listen to what I was actually looking for and tried to sell me cars WAY over my budget. Maricela was helpful the whole way through, friendly and knowledgable about different vehicle options. This was by far the best car buying experience I have had.

I brought my grandparents in because I have bought two excellent cars here and Bobby Sites salesman and Johnathan in finance helped my grandparents get into an amazing toyota rav4. Bobby always goes above and beyond and helped them understand everything about the car and made a great deal for them and Johnathan also went above and beyond and worked out an awesome warranty at a great price! Thank you so much and will continue to come here!

Charity was very sweet and helped me figure out an issue. Thank you very much!

I researched this dealership and another dealership close to me and read the reviews I could find online for both dealerships. I used the Costco car buying service and was happy when this was the one and only Toyota dealership, they work with in the Portland area. I received a phone call from Rebecca, (Becka) Stern within a few minutes of submitting my information to Costco. Becka was very professional and helpful. I let her know I was looking to buy a new Rav4 hybrid. She sent me information and after reviewing the information, I scheduled an appointment so my car could be evaluated for trade-in. The car I was looking for was scheduled to be delivered that day, so all the paperwork, etc. was taken care of and I drove home in my new car! I returned to have chip protection applied and everyone I dealt with in the service department was helpful and nice. (Because of shopping cart dings I wish chip protection could be applied to the whole car.) My whole experience was very positive at Toyota of Gladstone. All the people I dealt with were friendly and helpful. I especially want to recommend Becka to anyone that is looking to get a car. Becka was very helpful, answered all my questions and very helpful with getting my phone set-up on the car and the navigation system. Thank you so much, Becka

Appreciate the efficiency and smoothness of our car purchasing process.